Basic cable service is provided by the University and Mercyhurst Student Government. There is no need to set up an account with the cable company to receive the basic service. Students wishing to expand their service need to make arrangements with the local cable company for installation and payment. It is the student's responsibility to return digital cable equipment at the end of service.

Office of Residence Life and Student Conduct
Office Location: 323 Egan
Phone: 814-824-2422

Computers and Network Services

The residence hall rooms, apartments and townhouses are equipped with a "port per pillow" network connection. Students must provide their own computers.

Students are automatically provided with e-mail, WebAdvisor and Blackboard accounts. Special student pricing is available for Dell personal computers, Apple computers, Microsoft software and antivirus software.

Wireless Internet

"Laker Vapor" wireless internet access is available throughout most of the Erie and North East campuses.  All PC wireless connections to campus wireless access points require computer registration through our Bradford Campus Manager.

Students are not permitted to install unsecured wireless access points in campus housing. Doing so will result in the loss of network privileges.

Information Technology
Phone: 814-824-3200
Location: Hammermill Library 102 & 200
Monday – Friday 8:30 a.m. – 4:30 p.m.

Laundry Facilities

Each hall and apartment complex has washers and dryers available for student use at no charge. Questions or concerns should be addressed to Housing Maintenance.

Housing Maintenance
Phone: 814-824-2334
Monday – Friday 8:30 a.m. – 4:30 p.m.


Each room in the residence halls and each apartment is equipped with a phone jack and local/on-campus phone service; phones are not provided. To activate your phone line, please email To call numbers on campus, the student dials the last four digits. Long distance calls can be made by dialing 16 XXXX 91 (area code)(phone number). The XXXX is the student's four-digit authorization number assigned by the college. Students are forewarned to be vigilant with regard to this number, as they are responsible for all calls made with their student authorization code.

Housekeeping and Maintenance

Housekeepers are assigned to do routine cleaning in stairwells, hallways, lobbies, common bathrooms and laundry rooms. They will clean up unacceptable or out-of-the-ordinary messes, but residents will then be assessed a cleaning charge. Maintenance workers operate on a work order system. If something needs to be repaired, notify the RA or Housing Maintenance.

Housing Maintenance
Phone: 814-824-2334
Monday – Friday 8:30 a.m. – 4:30 p.m.

At all other times or in an emergency, contact Police and Safety at 814-824-2304.

Students should not attempt to make repairs themselves. Periodically, college personnel will be present in the buildings to repair and inspect residential facilities.