Mercyhurst University

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OL Online Graduate Certificate

Gain the skills and abilities to lead through this innovative three course curriculum delivered in a blended online format.

ABOUT

Today’s workplace is fast-paced, globalized and complex. Effective organizations depend on leaders to drive performance and achieve results. Leaders must be flexible, innovative and resilient in order to excel in a world of accelerating change. Faculty in the Master of Science in Organizational Leadership (MSOL) program focus their coursework on collaborative, interactive exercises and case studies that combine theory with best practices. Included with traditional leadership topics are contemporary concepts including change management, social and emotional intelligence, strategic innovation, corporate social responsibility and modern communication processes.

COURSES OF STUDY

LEADERSHIP THEORY AND PRACTICE

Effective leadership is critical to organizational performance and health. This course focuses on theories and models of leadership in diverse organizational settings. These fundamental concepts enable one to understand and lead individuals, teams and groups in a variety of situations. Students will analyze and apply associated concepts as they develop both their personal leadership style and philosophy.

ORGANIZATIONAL BEHAVIOR

Successful leaders are sincere, authentic and supportive of all in their organizations. A foundational understanding of individuals, teams and systems in the work context is vital to the viability of any enterprise. This integrative course considers multiple disciplines and includes an experiential approach through which students explore topics such as motivation, group dynamics, decision-making, conflict and negotiation, and organizational culture. Students are challenged to apply content knowledge and critical thinking to relevant and timely scenarios.

ORGANIZATIONAL COMMUNICATION

Strong communications skills are key to success in any organization. This course offers a variety of exercises designed to develop students’ abilities to research, write and present information in a clear and compelling manner. The practice-intensive course environment teaches students to communicate effectively with a wide variety of audiences. Students also learn how organizations manage their communication processes to deliver concise, strategic messages to multiple stakeholders. Additional topics explored include internal and external communication, corporate image and reputation, crisis management and social responsibility.

Gainful Employment
In compliance with the “gainful employment” regulations under Title IV of the Higher Education Act, as amended, Mercyhurst is disclosing certain cost and career information to prospective students. You can view this information at here.

Contacts

Office of Graduate Studies
Phone: (814) 824-3351
Email: grad@mercyhurst.edu

Dr. Anne Zaphiris, associate professor of organizational leadership
Office location: Main 200
Phone: (814) 824-3382
Email: azaphiris@mercyhurst.edu

Kristen Pepe, academic coordinator, graduate admissions
Phone: (814) 824-2297
E-mail: kpepe@mercyhurst.edu