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Student Rights & Responsibilities

As a recipient of federal student aid, you have rights you should exercise and responsibilities you must meet. Knowledge of these rights and responsibilities will put you in a better position to make decisions about your educational goals.

You have the right to know:

  • What financial aid programs are available.
  • Deadlines for submitting applications for aid.
  • How your financial aid will be distributed.
  • How your financial need was determined.
  • How much of your need has been met.
  • The University’s refund policy.
  • What portion of your aid package is “gift aid” and what must be repaid.
  • If the aid is a loan, you have the right to know the interest rate, repayment amount and procedures, length of time to repay, and when repayment begins.
  • How the college determines if you are making satisfactory academic progress (SAP), and what happens when you are not.  Consult the appropriate course catalog for the SAP policy.  Those who do not make SAP may regain eligibility by self-paying until the SAP standards have been met; after that point, financial aid may be restored.  
  • You have the right to accept, decline, or seek adjustment to your financial aid award(s).
  • Information you give to the Student Financial Services Office will be treated confidentially.
  • To have your student aid eligibility reconsidered if the student and parent(s) situation warrants it by appealing your financial aid package. SFS may be reached at 814-824-2288 on the Main Campus or 814-725-6265 on the North East Campus.

It is your responsibility to:

  • Apply for financial aid every year.
  • Complete the FAFSA application form accurately and submit it on time.
  • Provide correct information. Information found to be knowingly falsified may be referred to the U.S. Department of Education, Office of Inspector General.
  • Provide all additional documentation requested by the Student Financial Services Office.
  • Read all forms you sign.
  • Keep copies of all your financial aid records.
  • If required, you must register with the Selective Service System.
  • Complete the required entrance and exit loan information if taking a loan.
  • Repay all loans in accordance with the terms of your promissory notes.
  • Notify your lender if any of the following occurs before your loan is repaid: change of name, change of address, graduation, withdrawal or less than half-time attendance, and transfer to another institution.
  • Read all Mercyhurst University email about your financial and student account.  It is the official source of communication from the Student Financial Services Office.
  • Notify the Registrar to:
    • Change your name.
    • Change your address.
    • Change your phone number.
    • Complete or change FERPA information.