Emergency Response Information
Please refer to the university's Emergency Response Guide for complete emergency procedures.
Emergency Response Team
Mercyhurst’s Emergency Response Team includes all Cabinet members, the Associate Vice President for Academic Affairs, the Assistant Vice President for Information and Technology Services, the Assistant Vice President for Student Life, the Chief of Police, the Director of Residence Life & Student Conduct, the Executive Director of Wellness, the Director of the Physical Plant, and the Director of Protective Services.
Individual emergency situations will dictate which members of the team are called upon.
Notification and Communication
In an emergency event, various emergency notification methods will be employed to alert the university community. The type of notification will be determined based on the scope and severity of the emergency. These methods include:
- Broadcast email and voicemail messages
- Mobile phone text messages
- Electronic messaging to all classroom podium computers
- Website announcements
e2Campus, the university’s text alert system, email, and website notices will be the primary methods for ongoing communication after the emergency. Students and employees are advised to regularly check their email account during an emergency. In a serious emergency event, the university’s website will be replaced with an Emergency Alert website to provide ongoing communication for internal and external constituents.
e2Campus, the university’s text alert system, email, and website notices will be the primary methods for ongoing communication after the emergency. Students and employees are advised to regularly check their email accounts during an emergency. In a serious emergency event, the university’s website will be replaced with an Emergency Alert website to provide ongoing communication for internal and external constituents.
The Department of Police and Safety can broadcast text messages to thousands of people within minutes using the e2Campus text alert system. e2Campus extends the reach of existing emergency notification measures, such as campus-wide emails and webpage updates to alert students anywhere, anytime. To register for e2Campus alerts, click here and follow the instructions.
Medical and Mental Health Emergencies
Contact the Department of Police and Safety in any emergency that requires an immediate police, fire, or medical response to preserve a life; This includes serious injury or illness and serious mental health issues that may lead to suicide, assault, or homicide.
- Your name
- Your location
- Description of medical emergency/symptoms
- The name(s) of the ill/injured person(s), if known
- Allergies
- Medications
- Major medical history (heart condition, asthma, diabetes, etc.)
DO NOT attempt to move a person who has fallen and appears to be in pain.
Call Police and Safety and provide the following information to the officer/dispatcher:
DO NOT hang up until instructed to do so by the dispatcher. Allow dispatcher to relay information to emergency personnel.
Additional information can be collected, if known:
Enlist help and stay with the injured person until help arrives.
DO NOT unnecessarily expose yourself to hazards, including fire, electricity, chemicals, or bodily fluids.
Render appropriate first aid for which you have been trained.
Remain at the scene after emergency personnel have arrived to provide information.
Automated External Defibrillator (AED) Campus Map
Below is a map of locations of Automated External Defibrillators (AED) on Mercyhurst's campus.
Department of Police & Safety
Lower Level of McAuley Hall