The Residence Life staff does not condone the use of any particular product to secure posters, pictures, wall hangings, etc. The use of adhesive, putty, glue, paste, nails, staples, and screws, on walls, furniture, and doors is not permitted. Use caution when decorating and removing decorations to avoid causing permanent damage to surfaces, as you will be assessed repair costs for any damage to your room.
What are quiet hours? When are they?
Although it is not possible to accommodate the needs of every student regarding sleep and study time, "quiet hours" and "courtesy hours" have been established to provide an atmosphere that is conducive to study, sleep and relaxation. "Quiet hours" refer to those times when the buildings must remain especially quiet. During quiet hours, noise of any kind should be confined to the privacy of your own room/apartment. From Sunday to Thursday, quiet hours begin at 10:00 p.m. and end at 8:00 a.m. the next day. On the weekend, quiet hours run from midnight to 11:00 a.m. on Friday and Saturday. In addition to quiet hours, reasonable quiet must be maintained 24 hours a day. This policy is referred to as "courtesy hours."
Twenty-four hour quiet hours will be in effect from 6:00 p.m. on the last day of classes until 6:00 p.m. on the last day of finals.
Can I smoke in the buildings?
No. All Mercyhurst University housing is smoke-free.
Who cleans my room?
Students are responsible for the cleaning of their own rooms and apartments. Housekeeping staff clean the public areas: lounges, hallways, and lobbies.
How much does it cost to do laundry?
Laundry is FREE!
What should I bring to my room?
In general, you should bring all of the items that you need on a day-to-day basis (linens, cosmetics, toiletries, clothing), academic support materials (computer, dictionary, high school notes), as well as items that are personally important to you (photos, mementos, posters).
For a suggested checklist of what to bring for freshmen students, please click here.
For a suggested checklist of what to bring for upperclassmen students, please click here.
What should I not bring to the housing complex?
Some items are prohibited in the housing complex for reasons of health (pets), safety (candles or other burning substances) or law (alcohol in any apartment/suite where underage students reside).
What will be provided in my room? In the apartment/suite?
Each room is furnished with a bed frame, mattress, dresser and closet space, a desk and chair per student. All windows have mini-blinds for privacy. A couch, one chairs, a kitchen table and chairs are provided in the apartments and townhouses. The kitchen area in all apartments and townhouses is equipped with a full size refrigerator, microwave, stove, oven, sink, and dishwasher. For further specifics, check out the Freshman page
, Sophomore Page
or the Upperclassmen Page
Do I need to purchase extra long sheets for my bed?
Yes. The mattresses provided in the rooms are extra-long, with the exception of Baldwin Hall.
Can I construct/bring my own loft?
No. No cinder blocks, lofts or other wooden construction are permitted in the buildings. Bed frames are adjustable in height, which allows for convenient under-bed storage. Plastic bed risers are the only acceptable way to raise a bed.
Can I bring a refrigerator? What about a microwave?
If you are a freshman, you are not permitted to have a refrigerator or a microwave in your rooms. There are microwaves located in the main lobby of every floor for you to use. Although, you are allowed to have mini-fridges or micro-fridges in their rooms.
For upperclassmen, a refrigerator is provided in each apartment/townhouse for roommates to share.
Are pets allowed on campus?
With the exception of guide dogs or bona fide service animals and fish in aquariums with a combined capacity of 10 gallons or less, no pets are allowed in campus housing. Fish may be kept in rooms with the agreement of all roommates. Fish must be removed from the residential areas during long breaks.
Any exception to the pet policy must be approved by the Director of Residence Life, Sue Foster, or designee prior to the animal’s arrival on campus.
What is a Resident Assistant? What is a Hall Director? What is an Assistant Director? What do they do?
A Resident Assistant (RA) is one of the first people you will meet and get to know when you move into your building. He or she is a full-time student and is also responsible for the smooth functioning of their building. In addition to handling many administrative tasks (such as opening and closing the buildings, managing move-in and move-out, completing Apartment Inspection Report forms, etc.), the RA is there to help you and other residents as individuals, as roommates, and as members of the MU community. RAs go through a careful selection process and extensive training and are great resources if you have any questions, problems, or concerns.
An Assistant Director (AD) is a full-time professional staff member who lives on campus and is responsible for the supervision of HDs and RAs and the development of strong communities. Meet our ADs by clicking here
Residence Life staff members are on-duty every night during the regular academic year. The schedule for who is on-duty and how to contact them is so posted on the bulletin board on every floor of the residence halls.
What if I lock myself out of my room/apartment?
First try to get a hold of your roommate to let you in, next try to find your RA to let you in. If neither your roommate or RA is available to help, Police & Safety can always be reached at (814) 824-2304 and can give you access to your room/apartment.
What's my address and how do I get my mail?
Name Jane Smith
Mercyhurst University Mercyhurst University
P.O. Box Number Box 12345
501 E. 38th Street 501 E. 38th Street
Erie, PA 16546 Erie, PA 16546
Upon checking in on move-in day, you will receive a letter with all of your mailbox information including mailing address, mailbox combination, and other useful information.
What if I lose or damage my Student ID/OneCard?
If you lose your OneCard don't panic. Once you realize your card has been lost, contact the OneCard Office. They can issue a temporary card that will allow limited access to meal plans and specific door access that will provide you an opportunity to find the lost card. If a card is lost after the normal operating hours, Police & Safety can help you. Additionally, the OneCard ManageMyID website (which you can find through the portal
) can be used at any time to report your card lost to protect your available balance.
To replace your ID, it costs $15.
Office Location: Lower level of McAuley Hall next to Police & Safety.
Monday – Friday 9:00 a.m. - 4:30 p.m.
Does the University offer storage for my stuff over the summer?
No. The University does not provide storage for residents' personal belongings. All items must be removed at the end of the academic year. Items left in the living units will be discarded.
Where can I get more information on the meal plan?
More information on meal plans, available dining options on campus and pricing information, check out our Dining Services Page
Are cable and phone lines provided?
Basic cable is provided for all resident halls and apartments on campus. Due to many students’ only using cell phones while at college, phone lines are not automatically turned on for each apartment. Students can request a phone line to be activated by contacting the Residence Life office at (814) 824-2422 or email@example.com
First-year students living in the Freshmen Area are not permitted to bring vehicles to university.
Have friends and family visiting? Visitor passes are available at Police & Safety (814) 824-2304.