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Billing & Payment Options

Mercyhurst's eBilling system offers you and your family a safe means of receiving electronic account statements and secure methods of making web-based payments. The eBill system provides you 24/7 access to your account statements, as well as the ability to enroll your parents, grandparents, spouse, or any alternate payer to log into your eBill and make payments on your behalf. The web-based system itemizes tuition, fees and financial aid amounts on a secure website.

  • Automatic e-mail notification sent to you and your authorized users when new bills are issued
  • Current and past billing statements will show tuition/fees along with your pending financial aid
  • You can pay by electronic check or credit card (account information is encrypted for your security)
  • Ability to review your new account activity
  • Review previous bills and payment history online

Step # 1 — Student Login

To access your eBill use the Mercyhurst Portal. Once logged in, click on the Services tab, then Student Financial Services. You will see the eBill link in the middle of the page.

You were sent login and password information to access your student portal via your Mercyhurst email. After logging onto the eBill system, the home screen will be displayed. It provides an overview of your student account. Included on the home screen is a link to your current account activity, summary information concerning your most recent bill, recent payments and financial aid.

You can click any of the links on the home page to be immediately presented with more detailed information. The system also includes tabbed navigation along the top of the page that can quickly guide a user to their desired information.

Your may register a parent, guardian, spouse, grandparent, employer or any authorized payer by clicking on the “My Profile” tab, then Shared Access. You are asked to confirm the authorized user’s email account. The authorized user then receives an e-mail notification from eBill. At no point do authorized users have access to your my.mercyhurst.edu portal. They only see your eBills.

In the future, parents or guests who you have granted access, can access the eBill directly.

Step # 2 — View Your eBill

Review transaction activity since the last statement by clicking on the underlined link. You may print any of the available statements.

Step # 3 — Payment Options

The online payment process is started by clicking on the “Payments” tab along the top of the home page. During the payment process, you will be presented a statement amount and account balance. You may store payment methods used during the process. The payment/credit history section enables you and authorized users to review any payment or credit transaction posted on your student account.

You may select report parameters including all payments, credit card and/or check, payments made by authorized users, and payment by time period.

You can review your most recent bill by clicking on the “eBills” tab along the top of the home page. The screen provides you with your most recent billing statement, as well as the ability to view previous billing statements and new account activity.

Remittance slips can be printed for mail-in payments.

Payment Plans

Tuition Management Systems (TMS) is our partner that services all payment plans. For additional information or to register for TMS, please visit their website www.afford.com.

 

Past Due Balances

Business Office Holds

Students can be subject to a ‘Business Office’ hold if their student account meets one of the following criteria:

  • They owe a balance for any semester prior to the current term.
  • Their payment plan for the current semester is inactive or is repeatedly missing payments.
  • They have a remaining balance on the current semester after the drop/add period.

A ‘Business Office' hold has the following effects:

  • Prevents students from registering for and dropping classes
  • Prevents students from receiving/viewing transcripts
  • Prevents students from receiving/viewing grades

A ‘Business Office' hold can be removed by completing the following:

  • By paying off the outstanding balance in full
    • If the payment has posted to your student account and the hold is still on please contact the Student Financial Services Office to have it removed.
    • If paying the balance by check, there will be a seven day hold for the check to clear before the ‘Business Office’ hold can be removed.