Mercyhurst's eBilling system offers you and your family a safe means of receiving electronic account statements and secure methods of making web-based payments. The eBill system provides you 24/7 access to your account statements, as well as the ability to grant your parents, grandparents, spouse, or any alternate payer access to your eBill in order to make payments on your behalf. The web-based system itemizes tuition, fees and financial aid amounts on a secure website.
Step # 1 — Student Login
Log onto your Mercyhurst Portal. You were sent login and password information to access your student portal via your Mercyhurst email. Once logged in, click on the eBill icon in the middle of the page. You will be taken to your eBill summary page which provides a summary of your academic year statements and current balance. Included on the summary page are links to manage a payment plan or to make a one time payment.
The system also includes tabbed navigation along the top of the page that can quickly guide a user to their semester statements or payment plan information.
Your may register a parent, guardian, spouse, grandparent, employer or any authorized payer by clicking on the “Manage Account Access” under the Share Account Access section on the bottom right side of the page. You are asked to confirm the authorized user’s email account. The authorized user then receives an e-mail notification from eBill. At no point do authorized users have access to your my.mercyhurst.edu portal. Only payment plan, billing statements and the ability to make a payment will be accessible.
In the future, parents or guests who you have been granted shared access will be able to access the eBill directly.
Step # 2 — View Your eBill
View transactions that have occurred since your last billing statement by clicking on the Statement tab. Click on the first statement listed for the most up to date information. After clicking on an individual statement, you may click the "View Your Bill" button to see the itemized statement. You may view any of the available statements listed by following the same process. You may print any of the available statements.
Step # 3 — Payment Options
Anyone can make a payment on the student's behalf by going to www.afford.com and making a one time payment. The students ID number will be required. Payments may also be made through the eBill site by individuals who have been granted shared access. Electronic payments can be made by clicking on the "One Time Payment" section on the Summary tab or by clicking the "Make a One Time Payment" button while on the statement tab. During the payment process, you will be presented a statement amount and account balance.
To view past payments posted on the student's account, go to the "Statement" tab and click on any of the statements for a history of your charges and credits for the semester.
Tuition Management Systems (TMS) is our partner that services all payment plans. To enroll in a payment plan, please visit your eBill site or call 1-800-339-8062.
Business Office Holds
Students can be subject to a ‘Business Office’ hold if their student account meets any of the following criteria:
A ‘Business Office' hold has the following effects:
A ‘Business Office' hold can be removed by doing the following: